Terms of service

Welcome to Sera Marea. Sera Marea is an online jewelry shop based in Auckland, New Zealand. By using this website and placing an order, you agree to the terms below.

Products & pricing

Each piece is crocheted by hand, so small differences from the photos are normal. We do our best to show colors and details accurately, though screens vary. Prices are in US dollars and may change without notice. We may correct errors and cancel orders affected by a pricing or description mistake.

Orders

Placing an order is an offer to buy; we may accept or decline. We may limit quantities or refuse service at our discretion.

Shipping & returns

Delivery times and costs are set out on our Shipping page, and our 30-day return window on our Returns page. Both form part of these terms. Please write to us before you send anything back.

Your consumer rights

Nothing in these terms takes away rights you have under the consumer laws of your country.

Liability

As far as the law allows, our responsibility for any order is limited to the amount you paid for it.

Intellectual property

All content on this site — images, text, and the Sera Marea name and marks — belongs to Sera Marea and may not be used without permission.

Governing law

These terms are governed by the laws of New Zealand.

Changes

We may update these terms from time to time. The version on this page when you place your order is the one that applies. Last updated: 13 October 2026.

Contact

Questions about these terms? Email hello@seramarea.com.