Free US shipping on orders over $100.
- Orders under $100 ship for a flat $10.
- Processing: please allow 1–3 business days for us to prepare your order.
- Delivery: once dispatched, your package arrives in 7–12 business days.
- Duties and import fees on US orders are included in what you pay at checkout. Nothing more is due on delivery.
- As soon as your order is on its way, you'll receive an email with a tracking link.
- Every order ships in a paper drawer box.
Order changes and delivery addresses
Please check your order details and make sure your delivery address is complete and accurate before you pay.
If you need to change your address or cancel an order, email hello@seramarea.com as soon as possible after ordering. We will try to help before dispatch, but changes and cancellations are not guaranteed. Once a parcel has been dispatched, we cannot change its address or cancel the shipment.
We are not responsible for delivery problems caused solely by an incorrect or incomplete address you provided. If a parcel is delivered to that address, we do not offer a refund or free replacement on that basis. We can help you check with the carrier, but recovery or redirection cannot be guaranteed.
This does not limit your rights under applicable consumer law or our responsibility for errors we make. Any statutory cancellation and return rights continue to apply.
Address-policy update: 8 November 2026. This section applies to orders placed on or after this date.